Lindsay Seamans - Designer
Hospice Collateral Project Cover

Ongoing Project

As part of a company-wide collaboration, I led the visual design for the Hospice Care Initiative, developed jointly by McKinsey & Company and Foundation Partners Group.

The initiative focuses on improving end-of-life care experiences by providing hospice facilities, workers, and families with clear, empathetic resources. I worked closely with cross-functional stakeholders to create a suite of downloadable brochures and guides that simplify complex healthcare information while maintaining visual consistency and emotional sensitivity.

Problem Statement

Hospice care resources are often difficult to navigate, leaving families and providers without the clarity or support they need. This project aimed to deliver a cohesive set of guides and brochures that communicate with empathy and clarity—while also increasing accessibility, driving web traffic, and boosting file downloads.

Case Information

  • Duration

    Ongoing

  • Role

    Designer

  • Team Size

    Company wide project

  • Tools Used

    Adobe Creative Suite, Jira, TeamWork

Project Process

Ideation:
  • Brainstormed potential collateral pieces
  • Partnered with hospice ambassadors to validate needs
  • Collaborated with brand manager, copywriters, and marketing director on content creation
  • Iterated based on stakeholder feedback

Deliverables

Including:
  • Downloadable guides
  • Printed brochures
  • "Leave Behind" pieces detailing locations and services
  • Website traffic and download tracking

Challenges & Solutions

Challenge: No clearly defined list of topics to cover.
Solution: Partnered with internal teams and hospice leaders to identify priority subjects.

Challenge: Maintaining brand alignment.
Solution: Held weekly check-ins with the brand manager to ensure copy and design met established guidelines.

Outcomes

  • Delivered multiple guides and brochures with strong stakeholder and ambassador support
  • Increased engaged web users from 634,626 (Nov 2024) to 786,187 (Mar 2025)
  • Boosted downloads from 1,992 (2024 total) to 2,928 (by May 2024)